Isolation
hotel_id as a cross-functional key.
Prevent information crossover.HOTELGEX FOR GROUPS
A multi-hotel platform without mixing hotels, data or context.
Multi-tenant architecture with hotel-level isolation and the ability to standardize knowledge and operations wherever the group decides.
WHAT IT SOLVES
01IsolationPrevent information crossover.
02Local configurationTrue customization by property.
03UsersSeparation from wp-admin.
TRUE MULTI-TENANT
Sharing a platform does not mean sharing data.
HotelGEX is designed so that hotel_id forms part of data and operations isolation. A group can grow without turning each new property into a separate installation.
- Strict hotel-level isolation.
- Users and permissions by environment.
- Hotel-specific Knowledge Base.
- Future standardization capabilities at group level.
SCALING WITHOUT LOSING IDENTITY
Each property can retain its distinctive characteristics.
Schedules, policies, offerings, experiences and processes can differ between hotels, even within the same group. HotelGEX preserves this local context.
TenantSeparate data and configuration.
HotelIts own services, KB, offerings and processes.
GroupGroup-wide vision and standards where appropriate.
UsersAccess according to role and authorized environment.
MULTI-HOTEL
A foundation built for growth.
The architecture has been designed from the outset as a multi-hotel SaaS platform.
Local configuration
Each hotel retains its policies, KB and offerings.
True customization by property.Users
Front-end access and roles within the HotelGEX environment.
Separation from wp-admin.Modules
Activation according to the contracted product.
Scale capabilities by hotel.Standards
Ability to share group procedures when appropriate.
Consistency without erasing distinctive characteristics.Evolution
Architecture ready for new integrations and modules.
Grow without rebuilding the foundation.HOTEL-BY-HOTEL DEPLOYMENT
Create, configure, integrate and operate.
Each new property enters the platform with its own context.
01Create tenantGenerate an isolated hotel environment.
02ConfigureServices, KB, users and modules.
03IntegrateConnect available PMS/data sources or imports.
04OperateTeams work within their hotel and permissions.
360° CONNECTION
One shared platform with local context.
Journey, Revenue, F&B, Concierge and operations can scale by hotel without accidentally sharing information.
Multi-tenantJourneyRevenueF&BConciergeHousekeepingKnowledge Base
AI · COPILOT · AUTOMATION
Local copilots with multi-hotel governance.
Each property retains its context, data, and KB while the group can share architecture and standards.
AI + 360°
Tenant isolation
Data and processes separated by hotel.
Security.Group standards
Common criteria with local particularities.
Scale.Aggregatable view
Architecture ready for group-level insights.
Governance.MADE BY HOTELIERS FOR HOTELIERS
See HotelGEX at work with your hotel’s context.
HotelGEX does not replace your PMS or Channel Manager. It adds intelligence, coordination, and experience to your ecosystem.