HotelGEX
OPERATIONS · HOUSEKEEPING

Housekeeping needs planning, context and real-time status, no more paper.

HotelGEX Housekeeping organizes Arrivals, Departures and Touch-ups, work assignments, linens, notes, requests and room follow-up.

WHAT IT SOLVES
01Daily planningOperational view of the day.
02TeamPlanning based on actual capacity.
03AI AssignmentSave time without losing control.
REAL-TIME OPERATIONS

From planning to each room attendant’s work.

The module turns the day’s planning into individual work orders and a head housekeeper dashboard, keeping statuses and notes connected to operations.

  • Arrivals, Departures and Touch-ups.
  • Linen changes and notes.
  • Assignment to active staff.
  • Statuses: Pending, In Progress, Clean, Inspected and Touch-up Completed.
AI FOR PLANNING, PEOPLE FOR VALIDATION

AI can suggest an assignment without replacing operational judgment.

HotelGEX can help balance workloads and detect inconsistencies, but the head housekeeper retains control over the team, tasks, assignments and final inspection.

ImportPlanning from XLS/other available sources.
PrepareTeam, tasks, requests and areas.
AssignAI proposal and human adjustment.
ExecuteIndividual work orders and head housekeeper supervision.
Hotel Housekeeping Team
HOUSEKEEPING

The entire Housekeeping workday in one operational workflow.

Information is organized from planning preparation through room inspection.

01

Daily planning

Arrivals, Departures, Touch-ups, linens and notes.

Operational view of the day.
02

Team

Selection of active staff and available hours.

Planning based on actual capacity.
03

AI Assignment

Balanced, reviewable assignment proposal.

Save time without losing control.
04

Individual work orders

Each room attendant accesses their rooms and updates statuses.

Less paper and fewer calls.
05

Head Housekeeper Dashboard

Global status with the ability to inspect and update rooms.

Centralized supervision.
06

Special requests

Relevant stay information can reach operations.

Better coordination with Journey.
HOUSEKEEPING WORKDAY

Prepare, assign, execute and inspect.

The system follows the department’s real-world workflow.

01PrepareDate, team and tasks for the day.
02AssignAI suggests; the head housekeeper adjusts and accepts.
03ExecuteRoom attendants update statuses from their work orders.
04InspectThe head housekeeper monitors the overall status and closes out the work.
360° CONNECTION

Housekeeping is part of the Stay.

Special requests and operational context can be linked to the stay without turning Housekeeping into an isolated module.

JourneyStayBookingsRequestsOperational BriefingAction Center
AI · COPILOT · AUTOMATION

Housekeeping Copilot: planning and workload management with context.

AI helps propose task allocation and priorities while the Head Housekeeper remains in control of the team, rooms, and standards.

AI + 360°

Workload Forecast

Arrivals, departures, room checks, linens, and advance requests anticipate operational pressure.

Better preparation.

Assisted Allocation

Proposes a balanced, reviewable distribution.

Time savings.

Standards Assistant

Knowledge Base, occupational risk prevention, procedures, and references resolve questions.

Greater consistency.
MADE BY HOTELIERS FOR HOTELIERS

See HotelGEX working with your hotel’s context.

HotelGEX does not replace your PMS or Channel Manager. It adds intelligence, coordination, and experience to your ecosystem.