HotelGEX Operations
Arrivals, rooms, and floors: the day’s operations in a single view.
The control tower brings together arrivals, departures, unassigned rooms, pending floor tasks, and conflicts, and directs each person responsible to the module where action is required.
WHAT IT SOLVES
01Control towerToday’s arrivals and departures, physical rooms, unassigned units, and room conflicts.
02Exception managementThe dashboard highlights only what requires a decision, such as arrivals without an assigned room or unfinished housekeeping tasks.
03Floors up to datePlanning, task allocation, reports, and Housekeeping review, connected to the reservation.
WHAT IT INCLUDES
Six gateways to the day’s operations.
Reservations
Hotel reservation listing, creation, and import.
Operational planning
Room assignment, occupancy, and physical conflicts.
Housekeeping
Floor operations: planning, team, task allocation, reports, and review.
Operations
Cross-functional requests, separate from the cleaning report.
Physical inventory
Rooms and master data shared across all modules.
Requires attention
Reservation exceptions and data requiring human review.
OPERATIONAL RULES
One room, one reservation per night.
- A room can have only one active reservation per night.
- Conflicts are counted based on actual date and physical room overlap.
- Works with HotelGEX’s native operational system or connected to your PMS.
- AI suggests task allocations and priorities; the head housekeeper decides.
NEXT STEP
Start the day knowing what requires your attention.
Try HotelGEX Operations or request a demo with your hotel.